# SubVerse AI ## Docs - [Platform Overview](https://docs.subverseai.com/dashboard/overview.md): Understanding the SubVerse AI Agentic Orchestration Platform - [Getting Started](https://docs.subverseai.com/dashboard/getting-started.md): Learn how to access and navigate the SubVerse AI platform - [Create Your First Agent](https://docs.subverseai.com/agents/create-first-agent.md): A quick-start guide to building your first AI agent in Subverse - [Voice Agent](https://docs.subverseai.com/agents/voice-agent.md): Build an AI agent that makes and receives phone calls - [Voice Agent Configuration](https://docs.subverseai.com/agents/voice-agent-configuration.md): Full configuration reference for Voice Agents - [Chat Agent](https://docs.subverseai.com/agents/chat-agent.md): Build an AI agent that communicates with users through text messages - [Chat Agent Configuration](https://docs.subverseai.com/agents/chat-agent-configuration.md): Full configuration reference for Chat Agents - [Email Agent](https://docs.subverseai.com/agents/email-agent.md): Build an AI agent that reads and replies to incoming emails automatically - [Email Agent Configuration](https://docs.subverseai.com/agents/email-agent-configuration.md): Full configuration reference for Email Agents - [Background Agent](https://docs.subverseai.com/agents/background-agent.md): Build an AI agent that runs tasks asynchronously as part of automated workflows - [Background Agent Configuration](https://docs.subverseai.com/agents/background-agent-configuration.md): Full configuration reference for Background Agents - [Performance Dashboard](https://docs.subverseai.com/monitor/dashboard.md): Analyze agent level performance - [Session History](https://docs.subverseai.com/monitor/session-history.md): Unified view of all customer sessions across voice, chat, and email - [Billing](https://docs.subverseai.com/monitor/billing.md): Track usage and billing info - [Troubleshooting Call Issues](https://docs.subverseai.com/call-history/troubleshooting.md): Common call issues and their solutions - [Introduction to AgentVerse](https://docs.subverseai.com/agentverse/introduction.md): SubVerse AI's Agent Orchestration Engine — build and run automated workflows that combine AI agents with business integrations - [Quickstart](https://docs.subverseai.com/agentverse/quickstart.md): Build your first AgentVerse orchestration in 10 minutes — webhook trigger, AI processing, Slack notification - [Node Types](https://docs.subverseai.com/agentverse/node-types.md): Overview of all AgentVerse node categories — triggers, actions, logic, and AI nodes - [Dynamic Inputs](https://docs.subverseai.com/agentverse/dynamic-inputs.md): Link upstream node outputs to downstream node parameters using the {{ }} expression syntax - [Webhook](https://docs.subverseai.com/agentverse/nodes/webhook.md) - [Schedule trigger](https://docs.subverseai.com/agentverse/nodes/schedule-trigger.md) - [Manual trigger](https://docs.subverseai.com/agentverse/nodes/manual-trigger.md) - [Airtable trigger](https://docs.subverseai.com/agentverse/nodes/airtable-trigger.md) - [Slack trigger](https://docs.subverseai.com/agentverse/nodes/slack-trigger.md) - [Whatsapp trigger](https://docs.subverseai.com/agentverse/nodes/whatsapp-trigger.md) - [Shopify trigger](https://docs.subverseai.com/agentverse/nodes/shopify-trigger.md) - [Subverse ai trigger](https://docs.subverseai.com/agentverse/nodes/subverse-ai-trigger.md) - [Slack](https://docs.subverseai.com/agentverse/nodes/slack.md) - [Airtable](https://docs.subverseai.com/agentverse/nodes/airtable.md) - [Shopify](https://docs.subverseai.com/agentverse/nodes/shopify.md) - [WhatsApp Business Cloud](https://docs.subverseai.com/agentverse/nodes/whatsapp.md): Send messages and manage media through the WhatsApp Business Cloud API - [Freshdesk](https://docs.subverseai.com/agentverse/nodes/freshdesk.md) - [HTTP Request](https://docs.subverseai.com/agentverse/nodes/http-request.md): Make HTTP calls to any external API or web endpoint from an AgentVerse orchestration - [Send Email](https://docs.subverseai.com/agentverse/nodes/email.md): Send automated emails through any SMTP server from an AgentVerse orchestration - [File upload](https://docs.subverseai.com/agentverse/nodes/file-upload.md) - [Respond to webhook](https://docs.subverseai.com/agentverse/nodes/respond-to-webhook.md) - [Conditions](https://docs.subverseai.com/agentverse/nodes/conditions.md) - [For loop](https://docs.subverseai.com/agentverse/nodes/for-loop.md) - [Wait](https://docs.subverseai.com/agentverse/nodes/wait.md) - [Human in the loop](https://docs.subverseai.com/agentverse/nodes/human-in-the-loop.md) - [Ai agent](https://docs.subverseai.com/agentverse/nodes/ai-agent.md) - [Subverse agents](https://docs.subverseai.com/agentverse/nodes/subverse-agents.md) - [Monitoring](https://docs.subverseai.com/agentverse/monitoring.md): Track orchestration runs, inspect node-level execution traces, and set up failure alerts - [Troubleshooting](https://docs.subverseai.com/agentverse/troubleshooting.md) - [Communication Channels](https://docs.subverseai.com/communication-channels/overview.md): Connect your agents to the channels where your customers communicate - [Voice Channel](https://docs.subverseai.com/communication-channels/voice.md): Connect inbound and outbound phone numbers to your Voice Agents via SIP trunks - [WhatsApp Channel](https://docs.subverseai.com/communication-channels/whatsapp.md): Connect your WhatsApp Business account to handle automated chats via a Chat Agent - [Email Channel](https://docs.subverseai.com/communication-channels/email.md): Connect an email inbox to your Email Agent to automatically reply to incoming messages - [WebChat Channel](https://docs.subverseai.com/communication-channels/webchat.md): Enable automated chat responses on your website via webhooks and APIs - [Introduction](https://docs.subverseai.com/credentials/overview.md): Complete guide to managing credentials in SubverseAI - [OpenAI API Credentials](https://docs.subverseai.com/credentials/types/openai-api.md): How to create and configure OpenAI API credentials for SubverseAI - [Google AI API Credentials](https://docs.subverseai.com/credentials/types/google-ai-api.md): How to create and configure Google AI (Gemini) API credentials for SubverseAI - [Shopify API Credentials](https://docs.subverseai.com/credentials/types/shopify-api.md): How to create and configure Shopify API credentials for SubverseAI - [Shopify OAuth2 API Credentials](https://docs.subverseai.com/credentials/types/shopify-oauth2-api.md): How to create and configure Shopify OAuth2 API credentials for SubverseAI - [Shopify Access Token API Credentials](https://docs.subverseai.com/credentials/types/shopify-access-token-api.md): How to create and configure Shopify Access Token API credentials for SubverseAI - [Airtable API Credentials](https://docs.subverseai.com/credentials/types/airtable-api.md): How to create and configure Airtable API credentials for SubverseAI - [Airtable OAuth2 API Credentials](https://docs.subverseai.com/credentials/types/airtable-oauth2-api.md): How to create and configure Airtable OAuth2 API credentials for SubverseAI - [Airtable Token API Credentials](https://docs.subverseai.com/credentials/types/airtable-token-api.md): How to create and configure Airtable Token API credentials for SubverseAI - [S3 Storage Credentials](https://docs.subverseai.com/credentials/types/s3-storage.md): How to create and configure AWS S3 storage credentials for SubverseAI - [WhatsApp API Credentials](https://docs.subverseai.com/credentials/types/whatsapp-api.md): How to create and configure WhatsApp API credentials for SubverseAI messaging - [WhatsApp OAuth API Credentials](https://docs.subverseai.com/credentials/types/whatsapp-trigger-api.md): How to create and configure WhatsApp OAuth API credentials for SubverseAI - [Freshdesk API Credentials](https://docs.subverseai.com/credentials/types/freshdesk-api.md): How to create and configure Freshdesk API credentials for SubverseAI - [Email (SMTP / IMAP) Credentials](https://docs.subverseai.com/credentials/types/email-smtp.md): How to create and configure Email (SMTP / IMAP) credentials for sending emails from SubverseAI - [SIP Credentials](https://docs.subverseai.com/credentials/types/sip-credentials.md): How to create and configure SIP credentials for SubverseAI voice communication - [JWT Auth Credentials](https://docs.subverseai.com/credentials/types/jwt-auth.md): How to create and configure JWT authentication credentials for SubverseAI - [HTTP Basic Auth Credentials](https://docs.subverseai.com/credentials/types/http-basic-auth.md): How to create and configure HTTP Basic authentication credentials for SubverseAI - [HTTP Bearer Auth Credentials](https://docs.subverseai.com/credentials/types/http-bearer-auth.md): How to create and configure HTTP Bearer authentication credentials for SubverseAI - [HTTP Header Auth Credentials](https://docs.subverseai.com/credentials/types/http-header-auth.md): How to create and configure HTTP Header authentication credentials for SubverseAI - [HTTP Query Auth Credentials](https://docs.subverseai.com/credentials/types/http-query-auth.md): How to create and configure HTTP Query authentication credentials for SubVerseAI - [HTTP Custom Auth Credentials](https://docs.subverseai.com/credentials/types/http-custom-auth.md): How to create and configure HTTP Custom authentication credentials for SubVerseAI - [Google Sheets API Key Credentials](https://docs.subverseai.com/credentials/types/google-sheets-api-key.md): How to create and configure Google Sheets API Key credentials for SubverseAI - [Google Sheets Service Account Credentials](https://docs.subverseai.com/credentials/types/google-sheets-service-account.md): How to create and configure Google Sheets Service Account credentials for SubverseAI - [Introduction](https://docs.subverseai.com/integrations/introduction.md): Connect your AI agents with external systems and services - [Overview](https://docs.subverseai.com/integrations/agentic-functions.md): Extend your agents with custom logic at every phase of a session - [Default Functions](https://docs.subverseai.com/integrations/agentic-functions/default-functions.md): Built-in platform actions and LLM-native tools available to every agent - [Agent Handoff](https://docs.subverseai.com/integrations/agentic-functions/agent-handoff.md): Route an active conversation to a different specialized agent - [Background Agent](https://docs.subverseai.com/integrations/agentic-functions/background-agent.md): Delegate complex tasks to powerful LLM agents while keeping the customer-facing agent fast - [Custom Functions](https://docs.subverseai.com/integrations/agentic-functions/custom-functions.md): Write code, connect integrations, and call your own logic at any phase of an agent session - [Custom Function Actions](https://docs.subverseai.com/integrations/agentic-functions/custom-function-actions.md): Built-in actions available to your custom function code — connect to HTTP APIs, Airtable, Google Sheets, WhatsApp, Shopify, and SubVerse agents without writing any integration boilerplate - [Knowledge Base](https://docs.subverseai.com/integrations/knowledge-base.md): Manage your company knowledge base documents - [Telephony: Inbound and Outbound Calls](https://docs.subverseai.com/integrations/telephony.md): Integrate with your telephony system using SIP trunk - [Configure with Twilio](https://docs.subverseai.com/integrations/telephony-twilio.md): Step-by-step guide to configure Twilio SIP trunk with SubVerse - [Configure with Telnyx](https://docs.subverseai.com/integrations/telephony-telnyx.md): Step-by-step guide to configure Telnyx SIP trunk with SubVerse - [Configure with Plivo](https://docs.subverseai.com/integrations/telephony-plivo.md): Step-by-step guide to configure Plivo SIP trunk with SubVerse - [Webhooks Integration](https://docs.subverseai.com/integrations/webhooks-integration.md): Receive real-time event notifications from SubVerse AI - [API Keys](https://docs.subverseai.com/integrations/api-keys.md): API keys to inetgrate with your systems - [Connect Shopify store](https://docs.subverseai.com/integrations/shopify-setup.md): Install SubVerse plugin and add integrate agents with your shopify store - [Trigger Call](https://docs.subverseai.com/api-reference/direct-call/trigger.md): Directly trigger a call without workflow - [Cancel Call](https://docs.subverseai.com/api-reference/direct-call/cancel.md): Cancels an outbound call that is still queued. Only calls whose call status is `call_in_queue` can be canceled. Removes the pending queued calls and updates call status to canceled. - [Get Signed URL](https://docs.subverseai.com/api-reference/direct-call/signed-url.md): Generates a secure, time-limited pre-signed URL to access a call recording. The generated link is temporary to ensure data security and prevent unauthorized access. You must provide either 'callId' or 'callRecordingUrl' in the query parameters. - [Trigger Call](https://docs.subverseai.com/api-reference/workflow/trigger.md): Trigger a call in the workflow - [Edit Call Request](https://docs.subverseai.com/api-reference/workflow/edit.md): Edit details of the call still in queue - [Delete Call Request](https://docs.subverseai.com/api-reference/workflow/delete.md): Delete call request from the call queue - [Agent Blueprints](https://docs.subverseai.com/api-reference/agent/blueprints.md): Retrieves all available agent blueprints and their default version configurations along with workflow mappings. This endpoint provides comprehensive information about voice agents including their full configuration, version details, and which workflows they are associated with. ## OpenAPI Specs - [openapi](https://docs.subverseai.com/api-reference/openapi.json)